1. 30-Day Return Window

At Selfika, we stand behind the quality of our wellness products. You have 30 days from the date of delivery to evaluate your purchase. To be eligible for a return, your item must be in its original condition: unworn, unused, with all tags attached, and in its original premium packaging.

2. The Return Process

To initiate a return, please contact our dedicated support team at support@selfika.com.

• Please include your Order Number and the reason for the return.
• Items sent back to us without prior authorization cannot be accepted.
• Our team typically responds to all inquiries within 24 hours.

3. Return Shipping & Fees

• Standard Returns: For change-of-mind returns, the customer is responsible for the return shipping costs.
• Damaged or Incorrect Items: If your product arrives defective or damaged, please notify us immediately. In these cases, we will provide a prepaid return label and cover all associated costs to ensure you receive a perfect replacement.
• No Restocking Fees: We do not charge restocking fees. Your refund will be for the full purchase price of the item.

4. Refund Processing

Once your return is received and inspected at our facility, we will notify you of the approval status. Approved refunds are processed immediately back to your original payment method (Stripe/Credit Card). Please allow approximately 5–10 business days for the funds to appear in your account, depending on your financial institution's processing times.

5. Order Cancellations

We provide a 12-hour grace period from the time of purchase for order cancellations. If you need to cancel, email us urgently at support@selfika.com. Once an order has been dispatched to our shipping partners, it must be handled as a standard return.