Frequently Asked Questions

Help Center

Welcome to the Selfika comprehensive support hub.

1. Orders & Payments

What payment methods do you accept?
Through our secure gateway, we accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also support digital wallets like Apple Pay and Google Pay. All transactions are processed securely in USD.
Can I cancel my order?
Yes. We offer a 12-hour window from the time of purchase to request a cancellation. Please email support@selfika.com within this timeframe for a full immediate refund. After 12 hours, orders enter the fulfillment stage and must be handled as a standard return.

2. Shipping & Delivery

What are the shipping costs?
Selfika provides 100% Free Standard Shipping on all orders worldwide. We have included all logistics and import fees in our product pricing to ensure no hidden costs at checkout.
How long does shipping take?
Our streamlined delivery process includes:
  • Handling Time: 1–2 Business Days (Mon–Fri).
  • Transit Time (USA): 2–5 Business Days.
  • Transit Time (Europe): 6–10 Business Days.
Where do you ship from?
All orders are coordinated and quality-checked via our administrative headquarters in Sheridan, Wyoming, ensuring professional oversight of every shipment.

3. Returns & Refunds

What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be in their original, unused condition with all packaging and tags attached.
Are there any restocking fees?
No. Selfika does not charge any restocking fees for returned items. We believe in a transparent and fair return process.
How long until I receive my refund?
Once your return is inspected, your refund will be issued to your original payment method within 5 business days.

4. Contact & Location

Where is Selfika located?
Our official business address is 30 N Gould St Ste R, Sheridan, WY, 82801, United States.
How can I reach customer support?
You can contact our professional support team at support@selfika.com. We aim to respond to all inquiries within 24 hours during business days.